Privacy Policy
Last updated: 1st January 2026
This Privacy Policy explains how Wallcano (“we,” “us,” “our”) collects, uses, protects, and shares your personal information when you visit or make a purchase on www.wallcano.pk
(the “Site”) or interact with us through customer support, email, or social media.
By using our Site and services, you agree that we can collect and use your information as described in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide directly when you:
Create an account
Place an order
Sign up for newsletters
Contact customer support
This may include:
Personal details
Name
Email address
Phone number
Billing and shipping address
Order information
Order history
Transaction details
Returns and exchanges
We also collect data automatically when you use the Site:
Technical information
IP address
Device and browser type
Pages visited and time spent on the site
Cookies and similar tracking technologies that help improve site performance and your experience.
2. How We Use Your Information
We use your personal information for specific purposes, including:
Order processing
To confirm, process, fulfil, and deliver your orders
To manage returns, refunds, or exchanges Communication To send you order updates, customer support replies, and important notices To deliver promotional offers and marketing messages (you can opt out anytime) Improving our servicesTo analyse trends and customer behaviorTo optimise our Site, products, and user experience Security To detect, prevent, and address fraud or technical issues We do not share your personal data except as outlined in this policy.
3. Sharing Your Information
We may share your personal information with:
Service partners
Third parties who help us run the business, such as:
Payment processors
Delivery and logistics providers
Analytics and marketing platforms
Legal requirements
If required by law, court order, or to protect our legal rights.
We do not sell your personal information to outside parties.
4. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences
Analyse how you use the Site
Personalise your experience
Most browsers allow you to block cookies, but this may affect how the Site functions for you.
5. Security of Your Information
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure. If you believe your data has been compromised, contact us immediately.
6. Children’s Privacy
Our services are intended for users who are 18 years or older. We do not knowingly collect personal information from children under the age of 13. If you believe a child provided us with information, please contact us so we can remove it.
7. Your Rights
You may:
Access and review your personal data
Request correction or deletion of your information
Opt out of marketing communications
To exercise these rights, contact us at the details below.
8. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is used:
📧 Email: support@wallcano.pk
📱 Phone/WhatsApp: +92 329 2248448
